• Coronavirus Advice

    If you suspect that you have the Coronavirus, please do not go to a GP surgery, pharmacy or hospital.

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    Coronavirus Advice
  • Welcome to Newbridge Surgery

    We are currently accepting new patients.

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  • Times are Changing

    Evening and Weekend Appointments are now available.

    You can now book an appointment to see a GP, nurse or other healthcare professional in the evening or at the weekend. 

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    Times are changing. Evening and Weekend appointments now available.
  • Clinics & Services

    We offer a range of clinics and services at the practice.

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  • Home Visits

    We offer home visits to patients who are housebound or too ill to attend the surgery.

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  • Repeat Prescriptions

    Please allow 48 hours between ordering and collection (not including weekends).

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Welcome To Newbridge Surgery

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see your GP please ring us on 01902 751420 or visit our website – our opening ours are on the website.  Appointments are being delivered face-to-face, online and over the telephone.

All requests will be put through to the doctors for a phone call first. If it is not possible to deal with your problem remotely a face to face appointment, available within 24 working hours, will be booked for you.

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

If you are waiting for a check-up, please be assured we will be in touch.

If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

Stop Sign

PANDEMIC PRECAUTIONS
FOR INFECTION CONTROL

  • You should NOT come into the surgery unless you have an appointment.
  • There is NO Open Access Surgery - this has been temporarily suspended during the pandemic outbreak.
  • All patients to be triaged first – please phone the surgery to book a telephone consultation.
  • Please get the NHS App to get set up for Online Services, so that you can request your repeat prescriptions online.
  • Please arrange with your pharmacy for us to send your prescription to them electronically.
  • New Patient Registrations – please complete the online form and email it to us.

Our GP surgeries are working hard to ensure that they can continue to safely provide local people with access to services when you need it. To keep you and our healthcare staff safe, our GP Practices are having to change some of their services temporarily.

It is really important that you do what you can to help us to help you during this unprecedented time. Please do not attend your GP surgery unless you have an appointment and please do not contact them unless absolutely necessary.   Here you will find an overview of these changes, and how this might affect you.

I think I might have Coronavirus. What should I do?

You may have Coronavirus if you have the following symptoms:

  • A high temperature (your back or chest is hot to touch), or
  • A new continuous cough

If you have these symptoms, please do not visit your local health services like your GP or Hospital.

You must self-isolate:

  • you'll need to stay at home for 7 days
  • if you live with someone who has symptoms, you'll need to stay at home for 14 days from the day the first person in the home started having symptoms

You do not need to call anyone regarding your symptoms. But if you do have a question about your symptoms, use the online service https://111.nhs.uk/covid-19/ or call NHS 111.

Non-Coronavirus queries

For all non-Coronavirus queries, GP surgeries are conducting initial patient appointments by telephone or video. This is to keep patients safe. You can book your appointment in the usual way, with the app: https://www.patientaccess.com/ or also by calling reception at your practice.

The GP will arrange a face-to-face appointment for you, if they think it’s safe for you to come in. They will discuss this with you during your telephone/video call.

Routine monitoring and procedure

Many patients with long term conditions (such as Diabetes) need ongoing monitoring. Whilst our GPs focus on responding to Coronavirus we have taken the decision to suspend non-essential monitoring, where it is safe to do so.

If you need essential monitoring (for example, you are on medications requiring blood tests every few weeks or if you have been recently discharged from the hospital and need medication advice), this will be done, if possible, by phone or online.

Of course, some patients who need essential monitoring must attend surgery. A blood test is a good example. If this applies to you, the GP will make the necessary arrangements for you to come in.

In line with NHS guidance, other non-essential routine services are being suspended until the crisis is over. This includes services such as minor operations.

If you are pregnant, you will still need to attend your scans and monitoring. Your midwife will advise you on the best and most appropriate action to take. Don’t forget to follow the social distancing guidance as per https://www.nhs.uk/conditions/coronavirus-covid-19/.

Dealing with your repeat medications

Our pharmacy teams are urging people to follow these 4 steps and help them to help you during these unprecedented times:

  1. The right time - it is important that people order prescriptions at the right time, so as not to overload the system. Don’t order your prescriptions too early, don’t leave it too late. The best advice is to order when you have around 1 weeks supply left.
  2. The right amount - it is important that you don’t order more than you need. There is no need to increase the amount of medication you would usually get on prescription.
  3. The right things - it is important that you don’t order differently, you do not need to add items to your prescription that you have not been taking regularly or recently.
  4. The right place - it is important that people order in the right place, do not go to your GP practice. Place your order over the telephone or online.

If everyone follows this simply advice it will ease the pressure on the pharmacy system and ensure that everyone can get the medicines they need, when they need it.

You should order your prescription by phone or by the patient app. This will stop you coming into contact with other patients when you don’t need to.

During this crisis, phone lines may be busier than usual. So, we recommend that you use the patient online access app. It’s available 24/7, and only needs a few presses of a button. You can access it via https://www.patientaccess.com/.

How to get a sick note

Most sick notes can be issued without you seeing a doctor face-to-face. A telephone consultation with a doctor is fine.

Need a sick note? Please contact the reception team at your GP practice to request a telephone appointment.

The GP will now email the sick note to you if possible. This will avoid you attending the surgery.

Please note : you should self-certify for the first seven days of your illness. However, this guidance may change during the crisis.

If you have self-isolated and need proof of this for work, you can get it online without speaking to your GP. This is called an isolation note and is available here:  https://111.nhs.uk/isolation-note/

Why you should use the patient app

During this crisis, the NHS in Walsall expects much higher call volumes than usual. To avoid you having to wait on the phone, we strongly recommend that you use the patient app. https://www.patientaccess.com/

You can use the app to:

  • book your appointments
  • order your medication
  • view your medical record
  • obtain your test results
  • link to some health devices

Referrals and Further Care

If you need a referral, your GP will make this as usual. However, due to current pressures, hospitals are cancelling some outpatients’ clinics and also routine operations.

Need more information?

For more NHS information on Coronavirus https://www.nhs.uk/conditions/coronavirus-covid-19/

Please remember, DO NOT attend your GP surgery to request medication or book a routine appointment unless it is absolutely necessary.

Thank you for your understanding.

Welcome to Newbridge Surgery website, which we NHS. Providing NHS serviceshope will provide you with useful information on a range of services we provide together with a series of forms for those who wish to use them.

Newbridge Surgery is part of Wolverhampton Total Health Primary Care Network, which comprises the following practices: Duncan Street Primary Care Centre, East Park Medical Practice, Fordhouses Medical Centre, Newbridge Surgery, Tudor Medical Group and Whitmore Reans Health Practice.

The aims of the Primary Care Network are to try to maintain the individual GP practices that you know whilst working together as an extended team to share some of the specialist skills that only some practices currently have, and to offer new services. We hope to increase the quality of the care that you receive in this way and create more patient centred care closer to home.

From time-to-time patient surveys will be undertaken to ascertain patient opinion on new services to inform the practice for future decision making and to ascertain the effectiveness of new services.

Online Consult – for use by Registered patients only. 

No responsibility will be taken for patients not registered at this practice, you should contact your own GP.

Click here to let us know about your health query online

It could help you to see the right person for treatment or could save you a trip to the practice, since we may be able to deal with your health concerns by phone or email.

How are you? Search One You to take the health quiz

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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!